Support

Most questions are one of these. For anything else, use the contact form and include the repository and a link to the pull request or issue.

A pull request was not reviewed

If	Then
It is a draft	It is reviewed when marked ready.
The author is not an owner, member or collaborator	A maintainer asks for the review. This stops strangers from spending your allowance.
You pushed new commits	A pull request is reviewed once, when it opens. Ask again for a fresh review.
Review is off in the config	Check `.github/truecount.yml` on your default branch.
Only lockfiles or generated files changed	There was nothing to review.
The config file has an error	Truecount posts a note on the pull request saying what is wrong.
The repository is private on the free plan	The free plan covers public repositories.

Ask for a review

Comment /truecount review on the pull request, or add the truecount-review label. Either reviews the current commit. Only owners, members and collaborators can ask.

Configuration

# .github/truecount.yml
review:
  enabled: true                                  # default
  guidelines: .github/review-guidelines.md       # the standard reviews use
ignore:
  - "docs/generated/**"                          # never reviewed

Read from your default branch, never from the pull request. Lockfiles, minified files, build output and vendored code are skipped by default, and every skipped file is listed at the bottom of the review.

Removing Truecount

Uninstall the App from your account or organization settings. To have your records deleted too, send a deletion request through the contact form; see the privacy policy.